.png)
Terms & Conditions
The content on this website is for general information purposes and advertising use only. It has not been evaluated by a medical body and does not seek to provide medical advice.
​
Reviewed and updated 20/12/23
​
Use of this website
Kindly read carefully.
​
These Terms and Conditions set out how you (the User) can use this Site.
​
This website, www.sarahetombs.com , will be referred to as the “website”. All visitors to the website will be referred to as “User” “You” or “Your”. As a user, you will be bound by these Terms of Use which may also be referred to as Terms and Conditions. The terms “We” “Us” and “Our” refer to Sarah Tombs.
​
The Sarah Tombs Privacy Policy forms a part of these Terms of use and can be found below. This confirms how we use data relating to you.
​
Separate legal terms apply to purchases made via this website.
​
These terms may be reviewed and may change without notice, therefore, the terms currently in force will be clearly displayed here, on this page. By using this website you agree to the Terms and Conditions without modification. We reserve the right to amend the Terms of Use of this website and on doing so we will update these Terms and Conditions.
​
By visiting www.sarahetombs.com you are consenting to our terms and conditions. Should you not wish to accept the terms and conditions of this website in full you should cease using this website immediately. Therefore, accessing and using the website constitutes acceptance of the Terms of Use and if you are to continue to browse and use this website you are agreeing with and will comply with the following terms and conditions of use.
This website and the content and information is intended for and directed to those residing in the (UK) United Kingdom and those who are a minimum of 18 years old. Furthermore, this website is written in English and we do not take responsibility for any translations which are applied to this website.
​
When you are browsing or using this website and the information and contents within you may encounter content or comments that have been supplied by other website users.
​
The information contained within user comments has not been verified or approved by us. The views expressed by other users on this website do not represent our views or values. Should we become aware of comments which are likely to be distressing we will remove them from our website. Removal of comments does not indicate that any compensation will be awarded, it will not, comments are removed to ensure enjoyment for website users.
Although all reasonable efforts are made to update the information and contents on this website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete, relevant or up to date.
Website Operation
This website is available to the user free of charge.
​
We do not guarantee the availability of this website or content. We reserve all rights to withdraw, suspend or restrict the website and content at any time for any reasons. Where possible, we will give you reasonable notice if the site is to be suspended.
We do not guarantee the accuracy, timeliness, performance, completeness or suitability of the information, materials and content found or offered on this website.
​
In accessing this website; you as the user are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software as we do not guarantee that this website will be free of viruses or will be secure.
​
From time to time this website may include link to other websites, as such, those links have been provided for your convenience and your information. Links to other websites do not signify that we endorse the website(s) and we have no responsibility for the content of the linked website(s).
​
Your use of this website and any dispute arising out of such use is governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction for any matter and proceedings arising out of the use of this website.
Terms
The content and information on this website and on the associated social media channels (via Instagram @Sarah_Tombs, via Facebook @sarahtombscoaching or via Twitter @sarahetombs1) and email marketing, will include information on Psychology, Counselling, Therapy, Life Coaching, mental health and wellness or wellbeing.
All content is intended for informational purposes only.
None of the content in emails, blog posts or social media posts should be construed as specific Psychology, Counselling, Therapy, Life Coaching, mental health, wellness or wellbeing advice.
​
Intellectual property rights
All intellectual property has been created and is owned by Sarah Tombs.
​
The term Intellectual Property includes all content on the website; information, text, images, graphics, video, audio and any social media channels and emails. All photographs and videos on this website and the connected social media channels ((via Instagram @Sarah_Tombs, via Facebook @sarahtombscoaching or via Twitter @sarahetombs1) are subject to copyright.
It is prohibited for you to use our intellectual property. You must not copy or disseminate the information displayed on this website as this is subject to copyright and for which all rights are reserved. You may have the right to share pages/links from this website if this website is credited.
​
If you are wishing to utilise the content/intellectual property on this website and for all copyright requests you must contact Sarah Tombs via email: hello@sarahetombs.com.
​
In order for you to repurpose, modify or copy any content on this website, via emails or social media channels - you must first have received written permission to do so.
​
If it is that you are granted permission to share content from this website, emails or social media channels you will need to link back to the specific website page and alert us to your sharing so that we can share your piece with our audience.
​
Loss
We have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity. To the maximum extent permissible at law.
Refund Policy
Should you decide to purchase a coaching or therapy (Therapeutic Coaching) package/programme or any product (Masterclass, workshop, course, group coaching programme) from this website then you will enter into a contract of sale with us at the point of sale.
​
You are entitled to a refund for the 14 days following the purchase. However, should your coaching or therapy course or programme start within that 14 day period and you decide to cancel payment then you will be refunded, however, the amount of any sessions or value received will be deducted from your refund. This will be calculated on a pro-rata basis.
Please note: If you were to make an electronic purchase via this website, a link will be sent to you directly for you to directly download. At the point of purchase, you will be asked to confirm your express consent to receiving the download immediately. In agreeing to receive the download at the point of purchase you will lose your right to cancel and therefore, your right to a refund.
Should you have any questions about your purchase kindly contact Sarah Tombs via hello@sarahetombs.com who will be happy to assist you.
Disclaimer
The information on this website is intended for general information and advertising purposes only and does not constitute medical (including dietary) or professional mental health advice. The information on this site is provided without any representations or warranties, express or implied.
​
It is imperative that you obtain professional or specialist advice from your GP, primary care provider or mental health specialist before taking, or refraining from taking, action on the basis of the content and information on this website.
It is also imperative that you must not rely on the information on our website as an alternative to medical or professional mental health care advice from your doctor, primary care provider, mental health specialist or other professional healthcare provider.
If you have any specific questions about a medical and or a mental health issue you must urgently contact and seek consultation with your GP or other relevant health professional. Do not delay seeking medical attention due to the contents of this website. If you believe you may be suffering from a medical or mental health condition, you should seek immediate medical attention, advice and consultation with your GP or professional healthcare provider.
You should also contact your GP, primary care provider or healthcare specialist for advice, consultation and further medical guidance prior to beginning any new exercise and/or workout regime. If you at any point experience chest pain or other forms of pains whilst exercising you should stop immediately and seek urgent medical support.
The content and information on this website does not constitute coaching advice or advice on mental health, wellness or wellbeing. Should you require any advice specifically under any of these topics you must contact a professional directly.
Viewing the information on this website does not constitute a contractual relationship between you and us.
Nothing in this disclaimer will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law.
​
​
Privacy Policy
​
Data Protection Officer: Sarah Tombs
Email address: hello@sarahetombs.com
Telephone number: 0781300554p
I am a member of the British Association for Counselling and Psychotherapy (BACP)
For my online therapy practice, I adhere to the BACP standards of conduct and ethical working practices. A copy of this is available on request, or may be viewed on the BACP website.
2. What Does This Policy Cover?
This Privacy Policy applies only to your use of My website. My website may contain links to other websites. Please note that I have no control over how your data is collected, stored, or used by other websites and I advise you to check the privacy policies of any such websites before providing any data to them.
3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which I will always work to uphold:
The right to be informed about my collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact me to find out more or to ask questions using the details in Part 10.
The right to access the personal data I hold about you. Part 9 will tell you how to do this.
The right to have your personal data rectified if any of your personal data held by me is inaccurate or incomplete. Please contact me using the details in Part 10 to find out more.
The right to be forgotten, i.e. the right to ask me to delete or otherwise dispose of any of your personal data that I hold. Please contact me using the details in Part 10 to find out more.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to me using your personal data for a particular purpose or purposes.
The right to withdraw consent. This means that, if I am relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
The right to data portability. This means that, if you have provided personal data to me directly, I am using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask me for a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling. I do not use your personal data in this way.
For more information about my use of your personal data or exercising your rights as outlined above, please contact me using the details provided in Part 10.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data I hold about you changes, please keep me informed as long as I have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about my use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. I would welcome the opportunity to resolve your concerns myself, however, so please contact me first, using the details in Part 10.
5. What Personal Data Do You Collect and How?
Subject to the following, I do not collect any personal data from you. I do not place cookies on your computer or device, nor do I use any other means of data collection.
My website collects certain information automatically, including your IP address, the type of browser you are using, and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution.
If you send me an email, I may collect your name, your email address, and any other information which you choose to give me. For the purposes of the Data Protection Legislation, I am the data controller responsible for such personal data.
The lawful basis under the Data Protection Legislation that allows me to use such information is article 6(1)(f) of the UK GDPR which allows me to process personal data when it is necessary for the purposes of my legitimate interests, in this case, the proper operation and functionality of My website. If you contact me as described above, you will be required to consent to my use of your personal data to contact you. In this case, my lawful basis for using your personal data will be article 6(1)(a) of the UK GDPR, which allows me to use your personal data with your consent for a particular purpose or purposes.
The data I would collect from you if you chose to provide it is as follows:
1. Personal details
2. Family details
3. Lifestyle and social circumstances
4. Financial details
5. Physical or mental health details
6. Racial or ethnic origin
I will collect information from you when:
1. You sign up to our newsletter or mailing list
2. You download an opt-in
3. You join a course or programme
4. You contact us for information via our website or social media channels, by phone or email
5. You post on our social media channels, website or blog
6. You work with us in a commercial capacity
7. You sign up at an event or workshop/group
I may use the information collected to:
1. Allow you to process a booking for a product or course
2. Send you our newsletters or provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
3. Allow you to participate in the service you have chosen to do so
4. Notify you about changes to our service
6. How Do You Use My Personal Data?
Where I collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. I will comply with my obligations and safeguard your rights under the Data Protection Legislation at all times. For more details on security see Part 7, below.
As stated above, I do not generally collect any personal data directly from you, but if you contact me and I obtain your personal details from your email, I may use them to respond to your email. The other technical data referred to above is necessary for the technical operation of My website and will not normally be used in any way to personally identify you.
Any and all emails containing your personal data will be deleted no later than 1 year after the subject matter of your query has been resolved and no other personal data will be retained for any longer than is necessary.
I will not share any of your personal data with any third parties for any purposes other than storage on an email and/or web hosting server.
7. Website Analytics and Target Marketing
I use website analytics to provide the best user experience and service to you and to evaluate and improve our website. We utilise a third party data analytics service provider, Google Analytics which works with Showit or other such software/website to improve our visibility and to monitor website browser behaviour and navigation across our site.
These third-party data analytics service providers collect this information on our behalf in accordance with our instructions and in line with their own privacy policies. Our service providers may collect the following data about the way you use our site, which will almost always be anonymised and aggregated before reporting back to us:
1. Number of visitors to our site
2. Pages visited whilst using the site and time spent per page
3. Page interaction information, such as scrolling, clicks and browsing methods
4. Source location and details about where users go when they leave the site
5. Page response times and any download errors
6. Other technical information relating to end user device, such as IP address or browser plug-in
From time to time, we may use the information collected about you to present you with targeted advertisements using platforms such as Facebook, Twitter, Google and/or Instagram.
8. How and Where Do You Store My Data?
I will store some of your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
I may store some or all of your personal data in countries outside of the UK. These are known as “third countries”. We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:
We ensure that your personal data is protected under binding corporate rules. Binding corporate rules are a set of common rules which all our group companies are required to follow when processing personal data. For further information, please refer to the Information Commissioner’s Office.
I will only store or transfer personal data in or to countries that are deemed to provide an adequate level of protection for personal data. For further information about adequacy decisions and adequacy regulations, please refer to the Information Commissioner’s Office.
9. Do You Share My Personal Data?
I will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
I sell, transfer, or merge parts of my business or assets, your personal data may be transferred to a third party. Any new owner of my business may continue to use your personal data in the same way that I have used it, as specified in this Privacy Policy (i.e. to communicate with you).
In some limited circumstances, I may be legally required to share certain personal data, which might include yours, if I am involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is transferred to a third party, as described above, I will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, my obligations, and the third party’s obligations under the law, as described above in Part 7.
If any personal data is transferred outside of the UK, I will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 7.
If I sell, transfer, or merge parts of my business or assets, your personal data may be transferred to a third party. Any new owner of my business may continue to use your personal data in the same way(s) that I have used it, as specified in this Privacy Policy (i.e. to communicate with you).
In some limited circumstances, I may be legally required to share certain personal data, which might include yours, if I am involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Access My Personal Data?
If you want to know what personal data I have about you, you can ask me for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email address shown in Part 10. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You can find it here: https://assets.publishing.service.gov.uk/media/5f76fab2d3bf7f7c2ad4b459/personal-data-sample-request-form.odt
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover my administrative costs in responding.
I will respond to your subject access request within one month and, in any case, not more than one month of receiving it. Normally, I aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date I receive your request. You will be kept fully informed of my progress.
11. How Do I Contact You?
To contact me about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Sarah Tombs):
Data Protection Officer: Sarah Tombs
Email address: hello@sarahetombs.com
Telephone number: 07813005540
12. Changes to this Privacy Policy
I may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if I change my business in a way that affects personal data protection.
Any changes will be immediately posted on My website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of My website following the alterations. I recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 2.12.23